FAQs

Direct Debit (UAEDDS) is a way to pay regular payments such as rents, school fees, memberships from your current /savings account or credit card.

  • a. Payments are monthly. So, if you are salaried person getting paid monthly, it will help you budget your finances better.
  • b. It is secure as it is regulated by UAE Central Bank.
  • c. Your data is safe.
  • d. You can cancel any time
  • e. No worries about remembering to pay at the right time. The only thing as a payer you need to ensure is to maintain sufficient balance in the account to cover thepayment.
  • f. No need to write post-dated cheques
  • g. No queuing at payment offices, banks, exchange houses or post offices to make the payment.

No, the process initiates from the merchant you intend to pay. The merchant must be on this platform and duly authorized to take payments from you. It’s the merchant who creates the offer for you to pay and then it is up to you to accept the offer on the DD APP

No, you must have both DD and UAEPASS app to digitally sign the DD mandate by accepting your merchant’s offer of payment in installments.

A Direct Debit Authority establishes a legally binding contract between you, in simple terms a failed Direct Debit and bounced cheque have equal weight in eyes of law. If you breach your contract, your merchant can submit to the jurisdiction of the UAE Courts. As the DDA shall be in accordance with and governed by the applicable laws of the UAE including the Federal Law No.(18) of 1993 Commercial Transactions Law. However, the proceedings would be civil not criminal.

Yes, you can. However, it will have legal repercussions. For example, if you are paying rent and you cancel half way through your tenancy, your landlord can demand immediate full payment or, if you fail to keep your end of the deal, can start legal proceedings to recover the full amount and legal expenses.

No, the facility is only available for citizens and residents of UAE. You cannot set up Direct Debit without at least residency status of UAE and/or on a foreign account/credit card.

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